Internet Banking

▪ Convenient – banking can be performed from the home or office.

▪ Available 24 hours a day, thus extending banking hours.

▪ User-friendly.

▪ Notification of transactions via SMS and email. Prompt status update which keeps customers informed.

▪ Easy account management saving both time and energy.

▪ View real-time account balances.
▪ View real-time transactions on your account.
▪ View transaction history on your account.
▪ Transfer money between your accounts and other accounts within and outside the bank.
▪ Download and print account activity and consolidated activity of all your accounts in any format.
▪ Order for cheque books and bank drafts.
▪ Make bulk payments to employees, contractors, suppliers.
▪ Pay bills such as DSTV and setup standing orders.

• Download and print the Application form – PDF Document.
• Complete the form with your details.
• Submit the form to any of our branches nearest to you.

After submission, and within 24 hours (at most 48 hours), a sealed pack containing your logon details (Customer Account Number and Password) will be sent to you through your relationship officer. If you want to collect the pouch yourself, please go to the branch where you submitted the form.

For more Information on Internet Banking, please contact your relationship officer or Zenith Direct with these numbers: 0201-2787000, 0700ZENITHBANK or email us at zenithdirect@zenithbank.com

On successful application and after getting your logon details, as well as the basic requirements outlined below, visit our website (www.zenithbank.com) and click on Internet Banking.

You need to have these basics:

• A personal Computer that has Internet access.
• A web browser.

Our Security Features
At Zenith Bank we know that issues like security, protection from fraud and personal privacy mean as much to you as it does to us. With that in mind, our advanced security measures with a  website that employs 128-bit encryption, the highest level of protection for financial transactions. You can  this at the address bar which starts with ‘https’. This encryption technology ensures that data passing between your computer and the Bank is secure and that your accounts cannot be accessed by anyone else online. Our   also requires the use of unique customer access code,  and password. This also provides another layer of security.

Online Certificate
Online certificates are issued by trusted third party company (e.g. Entrust) and let users know that a site is genuine and secure. On our Internet Banking, this is indicated by the padlock symbol at the bottom of your browser screen.

Firewall Protection
In addition to using encryption, we also have firewall protection software and devices that  used to prevent  access to our systems.

Your Responsibilities
At Zenith Bank, we view ourselves as your financial partner, that is why we are willing to go the extra mile to ensure you have complete confidence and peace of mind in your Internet Banking experience with us. In generalNever respond to an email that asks for your login or personal security details.

• Never respond to an email that asks for your login or personal security details.
• Keep your customer access code,  and password confidential.
• Log off your account when leaving your computer. Just click log off at the top of every page when you are logged in and finished with your Internet Banking session. We have also tried to help in this regard by setting our Internet Banking service to automatically log you out in 10minutes if you haven’t used it.
• Report any  activity immediately. Be sure to review your account activity or transaction history and report to us if there is any irregularity. ebusines@zenithbank.com or call us on 0201-4818343 or 0201-2703184

Protection from Internet Fraudsters
Internet fraudsters purporting to be Zenith Bank staff have been sending scam emails to the public telling them about a huge US dollar deposits in their account. Please ignore such email. In response to this, we have a “Scam Alert” link on our website alerting the public about this.

Beware!!!
Please be informed that www.zenithbank.com remains the only authentic and genuine website of Zenith International Bank Limited whose registered head office is at Plot 84, Ajose Adeogun Street, Victoria Island, Lagos Nigeria.

However, we have uncovered several fictitious websites of some unscrupulous persons sending emails, letters and telephone calls to unsuspecting members of the public by impersonating Directors or staff of the Bank and claiming:

•  To have access to huge US dollar deposits in the Bank held in the names of deceased persons
• Huge US Dollar contract sums due for payment Consequently, we expressly dissociate the Bank from any transaction entered into on the strength of such scam /correspondence or any other representation made via any of the fictitious websites/e-mail addresses. Also, be informed that our transactions on the internet are all in Nigerian legal tender i.e. NAIRA and not in other foreign currencies, such as Pounds Sterling, Dollars, etc. Please note that we do not initiate and/or conclude our banking transactions on the web.

The Bank will not be liable for any loss incurred by any person who deals with the imposters contrary to its advice.

In the event that you receive this kind of solicitation /letters, please disregard the senders.

For further , Please send an e-mail to zenithdirect@zenithbank.com or call the e-business department on 0201-2703184, 0201-4618343